learning from first-time flyers

Learning from First-time Flyers

In Business Intelligence by Frances DonnellyLeave a Comment

learning from first-time flyers

I have a deep respect if not an actual fondness for the way the airline cabin crew executes their safety announcements. Regardless of how many passengers are on the plane, they deliver their messages consistently and clearly. Sure, they understand that there are likely more than a few passengers aboard who have flown before, but they also recognize that some individuals are making their very first flight. For the safety and comfort of all, they deliver their messages to ensure that all fliers are well-prepared.

I believe there is an important lesson in this consistent effort by the airlines and it is this: no matter how common we believe an experience or piece of knowledge to be, there is always someone for whom the experience or the information is new. We serve best when we remember this – to keep groups, events and knowledge growing, we must acknowledge the experienced participant and make available the tools and programs needed to educate and bring confidence to new members.

Satisfy a range of experience levels

This behavior of having content for those new to the experience, as well as for those with a few more miles under their belt, is one of the factors that makes organizations like Dynamics Communities and Dynamics Professionals so valuable. They provide programs and education for every range of product user, partner type, and professional focus.

Participating in the events they sponsor and manage, such as reIMAGINE 2015 in Fargo and the GPUG (GP User Group) Summit 2015 in Reno, reminds me how important it is to create and maintain that range of content. While airline announcements remind me how important it is to always find time to go back to basics.

Back to basics: How manufacturing types affect inventory risk

That’s why this year, for our Partner presentation at reIMAGINE, we chose to provide some quick education on how to help manufacturers address their greatest risk – inventory. We could have used the time to sell our products, but we decided to deliver a more meaningful contribution to the success of the event by providing information that can be used to help clients be more successful.

I work every day with manufacturing clients. The type of manufacturing – discrete, process or mixed-mode – is a quick analysis for me to make because of my daily experiences. It is certainly easy to tell the difference between discrete and process manufacturers if you have had experience with both. But like our first time flyers, there are always some to whom the differences and related requirements are new information.

If you would like to understand the differences better, so that you can select products that best fit your manufacturing style, check out the video from our presentation. When you do you will also gain a few tips on how manufacturers can right-size their inventory.

We are always here if you have other questions about quality management or manufacturing. Give us a call. We are happy to share what we know.

Leave a Comment