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What Single Word Leads to Improved Performance?

In Improvement Management by Frances Donnelly0 Comments

In the Quality Management world, it is an accepted belief that people lack confidence in instructions for a given task when they don’t fully understand the value of or reason for the required actions. Therefore, it is important to build into our processes and instruction sets the explanations for the actions we are defining and the methods to confirm that …

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Cost or Confidence? Which controls your decision making?

In Inventory Risk, Quality Management by Frances Donnelly0 Comments

How would you answer the question, “How important is the quality of your vendors’ or customers’ performance to the success of your business?” You would probably respond, “It is very important.” Right? Not a highly scientific survey… but an honest one. Quality matters. For everyone. So, and here is the age-old question, what is it about quality that matters? I …

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Cloud Trends for Manufacturing

In The Cloud by Frances Donnelly0 Comments

The “to the cloud” decision is one that many businesses will face over the next few years and, while the term cloud is found everywhere, the definition varies so much that it can be confusing. This lack of specificity is causing many decision-makers to be more than a little uneasy about taking their first steps. From Information Super Highway to …

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Are There One or Two Paths from Envision 2016?

In Business Intelligence, Events, Manufacturing Software, Six Sigma by Frances Donnelly0 Comments

Reading the variety of post-event comments from Microsoft Envision 2016, it is very clear that two strong camps have emerged. Which is not to say that they are in conflict with each other. Just that, in my opinion, there were two important outcomes from the event. The outcomes aren’t even exclusionary. I believe that those individuals who care about one …

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The Inevitability of Digital Transformation

In Improvement Management, Readiness, Scaling for Growth by Frances Donnelly0 Comments

At the inception conference for Microsoft’s Envision this past week in New Orleans, digital transformation was at the heart of CEO Satya Nadella’s keynote address. Anyone not present for the keynote or not particularly focused on the software industry could be forgiven for wondering why a speech was delivered about transferring your photos or music to digital media. After all, …

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When Convergence Evaporated

In Convergence, Events, Improvement Management by Frances Donnelly0 Comments

When Convergence Evaporated, What Did We Gain? For the last ten years the first quarter of my team’s calendar year has been heavily focused on wrapping up final details and preparing for Microsoft’s event, Convergence. For us the planning effort begins almost as soon as the previous year’s event ends. So one might think that Microsoft’s recent announcement – Convergence …

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The Great Search for the Right Integrated ERP

In Business Intelligence by Frances Donnelly0 Comments

Like every other year for the past 15 or so, I will speak with many organizations that plan to acquire manufacturing software or expand the capability of their existing solutions with functionality like quality management. These organizations will take similar but not identical routes in their investigation and evaluation of proposed solutions. A high number will find themselves facing the …

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Learning from First-time Flyers

In Business Intelligence by Frances Donnelly0 Comments

I have a deep respect if not an actual fondness for the way the airline cabin crew executes their safety announcements. Regardless of how many passengers are on the plane, they deliver their messages consistently and clearly. Sure, they understand that there are likely more than a few passengers aboard who have flown before, but they also recognize that some …